help and support


Most popular questions

Where does the hair come from?
We only use highest quality 100% Remy Human European or Indian Hair Extensions

Do Hair Extensions look natural ?
Our Hair Extensions look completely natural and are totally unnoticeable to people who don’t know that you wear them. Our specialists match the hair to your own hair structure and color.

How is the hair removed?
We only use our special removal solution to take out the hair extensions . This is a special formula which allows for gentle removal.

How long do hair extensions last ?
The wearing period of our hair extensions depend on your individual hair growth, the structure and the volume of your hair. The bondings slowly move away from your scalp
along with your natural hair growth. you can reuse some of the hair for another two wearing periods, it is called re-bonding ,that way you can wear same hair for up to 1.5 years.

Are hair extensions hard to take care of?
You need to take care of your hair extensions as you would of your own long hair.
we do provide our costumers with our special hair extensions care line of products which is specially designed to meet the needs of human hair extensions.
Your hair extensions is not connected to your scalp and is not automatically supplied with natural vitamins , minerals and other substances. Our care product line balance this natural deficiency. When used regularly your hair extensions will continue to stay shiny and healthy looking .

Can I style and color my hair extensions?
You can style your extensions as usual wit your blow dryer, flat iron or curling iron,. You can also color and perm our hair extensions , you basically treat it like your own hair . however we provide more then 90 shades of different shades and colors so you wan to change , add or play with different low lights or highlights , we can definitely match the color with our hair extensions.
You should brush your hair extensions several times a day using our special hair extensions brush in order to prevent tangles , when blow drying be careful not to set the blow dryer too hot, tie your hair or put it in a braid before you go to sleep.

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